Position in - Dimensions: - Application Consultants have responsibility for the day-to-day management of their own activities as well as a shared responsibility for the overall activities of the GSC AVEVA NET team.
- Vital link between the GSC AVEVA NET team and AVEVA NET Product Development (Cambridge), and the Marine Technology Support Centre (Busan).
- Link between GSC AVEVA NET team and, through the AVEVA NET Solutions Team, all AVEVA Business Units.
- Link between GSC AVEVA NET team and AVEVA NET System Test teams (Cambridge/India)
Principal Accountabilities: - Responsible for validating the Product Readiness of AVEVA NET (and associated products) via a series of engineering based tests within the Group Solutions Centre.
- Responsible for helping to define the test approach and ensuring its successful execution and implementation, including:
- Identifying and describing appropriate test techniques
- Identifying test scenarios to provide test coverage of newly developed functionality that address agreed quality requirements
- Specifying and verifying the required Test Environment Configurations
- Verifying and assessing the Test Approach
- Responsible for the execution of the aforementioned tests including:
- Identifying the most appropriate execution strategy for a given test
- Implementing individual tests
- Setting up and executing the tests
- Logging outcomes and verifying test execution
- Analysing and recovering from execution errors
- Responsible for facilitating the passage of AVEVA NET (and associated products) issues through the AVEVA Helpdesk System. Verification and replication of errors, liaison with Product Development during the fix cycle and validation of fix before release to Business Unit or customer.
- Potential involvement with delivery of AVEVA NET (and associated products) support services (training, implementation, customisation, etc.) where AVEVA NET Solutions Team and Business Unit resource is unavailable.
- Responsible for documenting and distributing high qualiity AVEVA NET (and associated products) technical information, collateral and knowledge throughout AVEVA.
- Responsible for creating and maintaining AVEVA NET (and associated products) training material as well as certifying Business Unit resource to deliver said training material.
- Working with Product Development to continually improve the quality of AVEVA NET and associated products.
Important Working Relationships: - To work with members of the GSC and AVEVA NET Management Team to ensure timely, high-quality deliveries are the result of all GSC activities, ultimately helping to ensure customer satisfaction.
- To work with Commercial/Support Teams regarding customer issues and requirements, setting priorities and delivering solutions/resolutions.
- To work with customers regarding current issues and future requirements in relation to industry changes/advancements.
- To work with Product Development regarding requirements, priorities, deliverables and content of future AVEVA NET (and associated products) software.
Knowledge, Skills & Experience Required: - Experience and knowledge of relevant industry practice and deliverables.
- Knowledge of AVEVA products would be beneficial (but not essential).
- An ability to communicate product issues between customers and colleagues.
- Structured and able to create, refine and execute procedures while also having the ability to think quickly and react positively to any rapidly evolving or unexpected scenarios.
- An excellent documenter and communicator.
- Willing to travel, & work at client offices/sites
- Good on technology & methodology with some exposure to one or more of the following:
- Data Warehousing
- Document Management
- Information Management.
- Product Data Management
- Product Lifecycle Management
- SQL Server
- SharePoint
- .NET
AVEVA welcomes all applicants regardless of gender, sexual orientation, marital/civil partnership status, race, religion and belief, disability or age. How to ApplyFull applications including a CV and covering letter, quoting reference number PG25, should be emailed to careers@aveva.com |